Effective Date: August 19, 2025

Tic Tac Mobile Wash & Detailing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS text messaging and email communications.

Information We Collect

We may collect the following types of personal information when you engage with our business:

• Name, email address, and phone number.
• Vehicle details and service preferences provided during booking.
• Payment information processed securely through third-party providers.
• Communications you send to us (via SMS, email, or contact forms).

How We Use Your Information

We use the information we collect to:

• Confirm, manage, and update your service appointments.
• Send SMS or email reminders and updates.
• Provide customer support and respond to inquiries.
• Improve our services, marketing, and customer experience.

We do not sell or rent your personal information to third parties.

SMS Text Messaging

By providing your mobile number and opting in, you agree to receive SMS messages from Tic Tac Mobile Wash & Detailing. SMS communications are limited to service-related messages such as appointment confirmations, service reminders, and other service-related messages. SMS consent is not shared with third parties or affiliates. 

• Message Frequency: Varies by service (typically 2–4 messages per month).
• Opt Out: Reply STOP at any time to unsubscribe from SMS messages.
• Help: Reply HELP for assistance.
• Message & Data Rates: May apply, depending on your mobile carrier.
• Privacy Policy Access: This Privacy Policy governs SMS communications.

Email Communications

By providing your email address, you agree to receive email communications from Tic Tac Mobile Wash & Detailing, which may include:

• Appointment confirmations and service updates.
• Customer support and follow-up communications.
• Special offers, promotions, or newsletters (if you opt in).

Opt Out: You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly. Transactional or service-related emails (e.g., booking confirmations) may still be sent as needed.

We may use trusted third-party email service providers to deliver communications on our behalf. These providers are contractually obligated to keep your information secure.

Sharing of Information

We may share your information only with trusted service providers who help us deliver our services (such as payment processors, SMS and email platforms, and scheduling systems). These providers are required to safeguard your information and use it only for the services we request.

We do not sell or disclose your information to unrelated third parties for marketing purposes.

Data Security

We use reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no system is completely secure.

Your Rights and Choices

• You may opt out of SMS messages at any time by replying STOP.
• You may unsubscribe from promotional emails by using the “Unsubscribe” link in our emails.
• You may request updates, corrections, or deletion of your personal information by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Tic Tac Mobile Wash & Detailing

Email: info@tictacdetailing.com